Website Privacy Policy

Saker Medical PLLC, doing business as Saker Concierge Clinic (“Saker Concierge Clinic,” “Practice,” “we,” “our,” or “us”), is committed to protecting your privacy and maintaining the security of your personal information.

This Website Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website or interact with the online services made available through our public website.

This Privacy Policy applies primarily to information collected through our public website and related online services. Protected Health Information (“PHI”) that is created, received, maintained, or transmitted by the Practice is governed by our Notice of Privacy Practices and applicable law, which are available separately.

To the extent information collected through the public website constitutes PHI, such information will also be handled in accordance with our Notice of Privacy Practices and applicable law.

Our services are intended solely for adults 18 years of age and older.

Our website is not directed toward children under the age of 18, and we do not knowingly collect personal information from minors.

If we become aware that personal information has been submitted by an individual under 18 years of age, we will take reasonable steps to delete such information unless retention is required or permitted by applicable law.

Depending upon how you interact with our website, we may collect:

Information You Voluntarily Provide

Including:

• Name.
• Email address.
• Telephone number.
• Appointment requests.
• General inquiries.
• Information submitted through contact forms.

Please do not submit confidential medical information through general website contact forms.

Automatically Collected Information

Our website may automatically collect certain technical information including:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages visited.
• Date and time of access.
• Referral source.
• Website usage analytics.

This information helps us improve website performance and user experience and maintain the security and functionality of our website.

We may use information collected through our website to:

• Respond to inquiries.
• Schedule appointments.
• Improve website functionality.
• Operate our practice.
• Maintain website security.
• Comply with applicable legal obligations.

We do not sell personal information collected through our website.

Our website provides access to a secure patient portal powered by Cerbo, our electronic medical record (EMR) system. The patient portal allows established patients to securely:

• Review portions of their medical record.
• Exchange secure messages.
• Review laboratory results.
• Request appointments.
• Access treatment-related information.
• Complete medical forms.
• View billing information when available.

Information submitted through the secure patient portal may constitute Protected Health Information (PHI). PHI created, received, maintained, or transmitted through the Cerbo patient portal is governed by:

• Our Notice of Privacy Practices.
• The Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations, to the extent applicable.
• Other applicable federal and Pennsylvania laws.

Patients should access the portal only through the secure login provided by Saker Concierge Clinic and are responsible for maintaining the confidentiality of their login credentials.

Certain services may allow payment through Propelr, our third-party payment processor. Payment information submitted through Propelr is processed directly by Propelr in accordance with its own privacy and security practices.

Saker Concierge Clinic does not store complete payment card information on its website.

Information submitted in connection with a payment may also be subject to Propelr’s privacy policy and terms of use.

To operate our practice efficiently, Saker Concierge Clinic utilizes third-party service providers that assist in delivering our services. These providers may include, but are not limited to:

Cerbo

Cerbo serves as our Electronic Medical Record (EMR) system and secure patient portal. Established patients may use Cerbo to:

• Access portions of their medical record.
• Complete medical forms.
• Request appointments.
• Receive laboratory results.
• Exchange secure messages.
• Access billing information when available.

Information submitted through the Cerbo patient portal may constitute Protected Health Information and is governed by our Notice of Privacy Practices and applicable federal and state privacy laws.

Propelr

Propelr is utilized as our third-party payment processing platform.

Online payments submitted through Propelr are processed directly by Propelr using secure payment technologies. Saker Concierge Clinic does not intentionally collect or store complete payment card information on its website. Payment information is handled in accordance with Propelr’s applicable privacy and security practices.

Other Third-Party Providers

From time to time, Saker Concierge Clinic may utilize additional third-party providers for services such as:

• Website hosting.
• Appointment scheduling.
• Email communications.
• Website analytics.
• Information technology support.

These providers may receive or have access to information as reasonably necessary to perform services on our behalf. Where required by applicable law, the Practice requires such providers to maintain appropriate privacy and security safeguards and enters into appropriate contractual arrangements governing their use and disclosure of information.

Saker Concierge Clinic reserves the right to change or replace third-party service providers as necessary to support its operations.

To improve the functionality, security, and performance of our website, Saker Concierge Clinic may utilize cookies, analytics tools, and similar technologies that collect information regarding how visitors interact with our website. These technologies may collect information such as:

• Browser type.
• Device type.
• Operating system.
• Internet Protocol (IP) address.
• Pages visited.
• Time spent on pages.
• Referral sources.
• General website usage statistics.

This information may be used to:

• Improve website performance.
• Evaluate website traffic and visitor engagement.
• Identify technical issues.
• Enhance the user experience.
• Improve the content and functionality of our website.

The Practice evaluates its use of analytics and tracking technologies in light of applicable privacy and security requirements, including HIPAA where applicable. The Practice does not intentionally permit third-party tracking technologies to collect or disclose PHI in a manner that is inconsistent with applicable law.

Should our website utilize third-party analytics providers, such providers may collect information in accordance with their own privacy policies. Patients accessing the secure Cerbo patient portal should understand that their protected health information is governed by our Notice of Privacy Practices and applicable law.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies or similar technologies may affect certain website functionality.

Saker Concierge Clinic complies with applicable federal and Pennsylvania laws governing the privacy and security of personal information and protected health information.

Where state law provides greater privacy protections than federal law, the Practice will comply with applicable state-law requirements to the extent applicable.

Nothing contained in this Privacy Policy is intended to limit any rights patients may have under applicable federal or Pennsylvania law.

We employ reasonable administrative, technical, and physical safeguards designed to protect information collected through our website against unauthorized access, use, alteration, or disclosure.

However, no method of electronic transmission or internet storage can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted through or maintained on the website.

If you choose to contact us by email, please understand that standard email may not be encrypted.

Please do not transmit sensitive medical information through regular email.

Whenever possible, established patients should use the secure Cerbo patient portal for communications involving their medical care.

Information presented on this website is intended solely for educational and informational purposes.

Nothing contained on this website constitutes medical advice or establishes a physician-patient relationship.

Medical decisions should be made only after consultation with a qualified healthcare professional.

We reserve the right to update or modify this Privacy Policy at any time.

The revised version will become effective as of the Effective Date identified in the revised Privacy Policy.

The “Effective Date” shown at the beginning of this policy reflects the most recent revision.